FAQ | Luxury Oudh

How can I experience Luxury Oudh fragrances if there are no physical stores?

You can explore and purchase our perfumes, oud oils, and bakoor exclusively on our official website. Additionally, visit us at our dedicated booth at Global Village in Dubai during its operational season.

What is the advantage of buying Luxury Oudh products online?

Shopping online with Luxury Oudh provides convenience and access to our entire range of products, including exclusive online promotions and worldwide shipping options.

Can I request fragrance samples before making a purchase online?

Yes, we offer sample sets on our website, allowing you to try our fragrances before committing to a full-sized bottle.

How do I get in touch with customer support if I have questions or need assistance with my online order?

You can reach our dedicated customer support team via email or through the contact form on our website. We're here to assist you promptly.

Are there any online exclusive collections or limited editions available?

Yes, we often release exclusive collections and limited editions on our website, providing our online customers with unique fragrance experiences.

What is the estimated delivery time for online orders within Dubai and internationally?

Delivery times may vary depending on your location. We provide estimated delivery times during the online checkout process. For international orders, please refer to our shipping information on the website.

Can I return or exchange a product if I'm not satisfied with my online purchase?

Yes, we have a return and exchange policy in place for online orders. Details can be found on our website.

Are online payments secure on the Luxury Oudh website?

Absolutely. We prioritise the security of your personal and payment information, and our website employs industry-standard encryption technology to safeguard your data.

Do you offer online promotions or discounts for special occasions or holidays?

Yes, we frequently have online promotions and special offers, especially during holidays and special occasions. Subscribe to our newsletter to stay updated.

How can I stay informed about Luxury Oudh's online presence and offerings?

Follow us on our social media channels and subscribe to our newsletter to receive updates, exclusive offers, and notifications about new releases directly to your inbox.

Frequently Asked Questions